Cancellation and Refund Policy
The Royal County of Berkshire Yacht Club (RBYC) Cancellation and Refund Policy extract from the RBYC Operations Manual v12 2024
7.1 Cancellation and Refund Policy
The Royal County of Berkshire Yacht Club (RBYC) Cancellation and Refund Policy
Document updated April 2024.
This policy relates all events organized by the RBYC. An “event” can be a cruising trip, a training event or a social event
Event Cancellation Policy
The Royal County of Berkshire Yacht Club (“RBYC”) is a not-for-profit organisation and therefore the advertised price for each event is calculated for the event to break even. The overriding aim is for the annual program of events to incur no cash deficit.
To ensure the RBYC does not suffer a cash deficit an event may be cancelled by the RBYC. The event attendees will be notified of the cancellation at least four weeks prior to the event taking place or, for cruising events, prior to the final balance being requested.
The likely cause of such a cancellation is that insufficient attendees have registered for the event. In such circumstances the Cruising Secretary, or relevant Committee member with responsibility for the event, may exercise discretion that the trip/event may go ahead subject to an adjustment in the event price to cover any financial shortfall.
At the point of requesting the final balance payment, it will be made clear to the members booked onto the trip whether there is expected to be a significant variation in the final price. Should any member booked on the trip not be willing to agree to the revised price then the trip may be cancelled.
7.3.2 Refund Policy
- a) Cancellation of event by the RBYC:
Should an event be cancelled by the RBYC then a full refund less PayPal fees will be made to the club member.
- b) Cancellation of event attendance by a member:
Should a club member cancel their attendance at an event the refunds will be payable as below:
- The deposit is non-refundable in all cases.
- If the balance payment has been requested and the balance registration event has been opened on the RBYC web site the member will be liable for the full balance unless the space can be filled by a member paying the full amount (deposit plus balance payment) for the event.
If the space is filled and all the places have been taken then a refund for the balance payment will be made.
Refunds will be reduced by the PayPal fees incurred by the club.
Club members cancelling should note they may be able to make a claim through their own travel insurance.
