Cancellation and Refund Policy
The Royal County of Berkshire Yacht Club (RBYC) Cancellation and Refund Policy
Document updated 31 December 2013
This policy relates to all events organized by the RBYC. An ‘event’ can be a cruising trip, a training event or a social event
Event Cancellation Policy
The Royal County of Berkshire Yacht Club ‘RBYC’ is a not for profit organisation and therefore the advertised price for each event is calculated for the event to break even or generate a small cash surplus. The overriding aim is for the annual program of events to incur no cash deficit.
To ensure the RBYC does not suffer a cash deficit an event may be cancelled. The event attendees will be notified of the cancellation at least 4 weeks prior to the event taking place or, for cruising events, prior to the final balance being requested.
The main cause of such a cancellation is that insufficient attendees have registered for the event.
In such circumstances the Cruising Secretary, or relevant Committee member with responsibility for the event, may exercise discretion that the trip/event may go ahead subject to an adjustment in the event price to cover any financial shortfall. At the point of requesting the final balance payment, it will be made clear to the members booked onto the trip whether there is expected to be a significant variation in the final price. Should any member booked on the trip not be willing to agree to the revised price then the trip will be cancelled.
Refund Policy
Cancellation of event by the RBYC
Should an event be cancelled by the RBYC (other than a cruising event being cancelled during the event due to bad weather) then a full refund will be made to the club member where a full refund is available to the club.
Should the club member cancel an event the refunds will be payable as below:
- The deposit is non-refundable in all cases.
- If the balance payment registration event has been opened on the RBYC web site the member will still be liable for the balance unless the space can be filled by a member paying the full amount (deposit plus balance payment) for the event.
If the space is filled and the event is fully sold out and all the places have been taken then a refund for the balance payment will be made.
Refunds will be reduced by the PayPal fees incurred by the club.
Club members cancelling should note they may be able to make a claim through their own travel insurance.
